(1) All products are not the same. Be sure to understand performance differences of products and be sure to pursue value and not just the lowest price.

(2) Installation is just as important as the products you select. Inferior installation will diminish the look and performance of your flooring and can even void many manufacturers warranties.

(3) Be sure that quotes are “inclusive” of the total project costs. Some flooring companies may provide quotes that do not include elements that are required in order to complete the project.

(4) Your flooring is a key design element of your home. Choose a contractor who stocks their showroom with a wide variety of products, and who can assist you in choosing the one that will most enhance your home’s beauty and value.

(5) Historic materials are to be preserved and treasured. Ensure that you choose someone who will refinish them with a gentle hand.

(6) Hire a contractor whose workers are employees and not sub-contractors. Make sure that the company utilizes background checks and drug testing in their hiring process.

(7) Expect a company’s best price upfront. Some companies may play games with pricing and may not be giving you their best price upfront.

(8) Flooring is remodeling. Understand that a project that is properly installed may create a temporary inconvenience inyour home.

(9) Get all guarantees, warranties and promises in writing.

(10) It is very important for the contractor to be attentive to your specific needs. The contractor should show enthusiasm for your project by suggesting ways to work within a budget and specific concerns you may have.

(11) Communication is key to success on any contracting project and the more examples of previous work (projects) a contractor can relate to your project, the better indicator of quality of that contractor.

(12) A contractor should be able to tell you what products and materials he would likely use for your project. He should also offer you several options (when applicable) when selecting products, materials and techniques.

(13) Ask the contractor for customer references who have projects similar to yours, especially in the case of major projects.